East Bay Solutions

Cannot Activate NetID or Reset Password

KB-893

Solution

Problem or Question:

Trying to change NetID password, but getting error: Access Denied . . . Error 3001

Environment:

FIM IMS

Solution or Answer:

1. Please select "Activate Your NetID" on the page http://www.csueastbay.edu/netid/

2. For a step by step process, please see this article:

http://solutions.csueastbay.edu/questions.php?questionid=892

 

Cause:

First time setup requires "Activating Your NetID". Once initial Activation is done, then the "Reset Password" option will work.





Article Details

Last Updated
29th August 2013 05:49:45 pm

Submitted By
JLT

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