Problem or Question:

The file I see in VDI is not latest version.

Solution or Answer:

Step 1. Click “Show hidden icons” in the bottom right system tray.

Step 2. Locate the Sync Center icon.

Step 3. Right-click on the Sync Center icon and select Open Sync Center.

Step 4. When the window opens you will see a message indicating the “conflicts” or files that have not synced. Click on message.

Step 5. Right click on the file that you want to sync and select “View options to resolve..”

Step 6. The options will show whether there is a different date stamp on the files and ask which you want to keep.

Step 7. Click on the version you want to keep, or both.

Step 8. When all of the conflicts have been resolved, close the sync window.