Problem or Question:

There is an error when I try to enter MYCSUEB!

Error: An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator.

Environment:

Internet Explorer

Solution or Answer:

1) Close Internet Explorer [all tabs must be closed].

2) Open Internet Explorer.

3) Go to the MyCSUEB login page: https://my.csueastbay.edu

4) Type your NetID and password.

Cause:

You are still logged in and the last session is not closed. Internet Explorer caches the pages even if the tab is closed.