East Bay Solutions

When opening Internet Explorer 8 error pops up.

KB-232

Solution

Problem or Question:

When opening Internet Explorer 8 error pops up. Error Message: "eFax Messenger Plus JSDVWSDK.DLL Cannot find this file. Please verify that the correct path and file name are given."

Environment:

Internet Explorer 8.x

Microsoft Office 2010

Solution or Answer:

Uninstall eFax Messenger Plus 2.x and install latest version [eFax Messager Plus 4.3]

Note: Administrative priviledges required

Step 1. Start => Control Panel => Add and Remove Programs

Step 2. Highlight eFax Messenber Plus 2.x

Step 3. Click "Remove"

Step 4. Download eFax Messenger Plus 4.3.409 here: http://wareseeker.com/download/efax-messenger-plus-4.3.409.0.rar/1f654023a

Step 5. Install and use defaults

Cause:

Installing Internet Explorer 8.x or Microsoft Office 2010 creates a .dll conflict or overwites needed .dll for eFax Messenger Plus 2.x. Does seem to cause delays in Office 2010, but not real impact other than annoying pop ups in Internet Explorer 8.x.





Article Details

Last Updated
26th September 2011 01:35:33 pm

Submitted By
JLT

Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Add to favorites Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions (0 votes)

No users have voted.

How would you rate this answer?



Thank you for rating this answer.

Related Articles

No related articles were found.

Attachments

No attachments were found.
  • Print This Page
  • Bookmark and Share