I saw another field agent view their ticket on just one page instead of having to click on tabs. I want that view.
Service Desk Ticketing System
Please click this link for a demo on how to change the view of a ticket: http://www.csueastbay.edu/its/training/sdts/Agent-Change_Ticket_View/Agent-Change_Ticket_View.html
If you need additional training, please enter a Service Desk ticket at: www.csueastbay.edu/servicedesk
Default view is the Tab view.
Last Updated 05th April 2013 12:56:14 pm
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