Category » Mobile Devices

There were 24 articles found in this category:

1. iPad VPN and Remote Desktop
   Problem or Question How can I use VPN using my iPad? Environment iPad iPhone Solution or Answer Download and install Junos Pulse 1) In the Apple App Store on your iPad or iPhone, search for Junos Pulse 2) Install the app by tapping on the "Install" Configuring the Junos Pulse app 1) Start th ...
2. Calendar events or contacts did not synced
   Problem or Question: All my contacts have disappeared Environment: IOS 5.x.x Solution or Answer: 1. Tap Settings 2. Tap “Mail, Contacts, Calendars” Note: This has worked for Calendar as well when not all events sync or are displayed 3. Tap on the account in question 4. Slide sync ...
3. Securing Android phones/tablets from unsupported/unwanted app installations
   Problem or Question: Malware installations from non supported developers being installed on my android phone. Environment: Android OS Solution or Answer: On your android device, you can keep yourself safe(er) by checking this : Go to “Settings” from your home screen Choose “Sec ...
4. How to install Windows 8 on an HP Slate 2
   Problem or Question: How do I install Windows 8 on an HP Slate 2 Environment: Windows 8 Solution or Answer: Step 1. Purchase and download a Windows 8 iso image. Step 2. Create a bootable USB Stick. Download the Windows 7 USB/DVD download tool here. This allows you to create a bootable USB stic ...
5. Gmail Setup for iPhone, iPod Touch, or iPad
   Problem or Question: How do I set up my iPhone to work with Gmail? Environment: iPhone iPad iPod Touch Solution or Answer: There are two ways to set up your iPhone, iPad, or iPod Touch. The campus preferred method is to use the Microsoft Exchange setup. Note: If you have been using your iPhone w ...
6. Monitor Display Not Taking Up Full Screen.
   Problem or Question: When I connect my laptop to an external display monitor which is set to duplicate my laptop display, the display on the external monitor does not take up the full screen. I don't want to use both monitors, just my external monitor. Environment: Windows 7 Solution or Answer: ...
7. Setting up Gmail on an Android phone
   Problem or Question: How do I set up Gmail on my Android phone.? Environment: Android Solution or Answer: Please use the Gmail App: as this article is not written for the standard Email App: You may have to download the Gmail App from the "Market", but most Android type phones come with it in ...
8. Setting up Gmail on Windows Mobile 6 device
   Problem or Question: How do I set up Gmail in my Windows Mobile 6 device? Environment: Windows Mobile 6 Solution or Answer: Although CSUEB does not use MS Exchange with Outlook, you must use Exchange to configure Windows phones with Gmail. Configuration 1. Go to Start > All Programs 2. Select ...
9. How to set up second mail account using Exchange/Active Sync on Android
   Problem or Question: How do I set up work email account on my android mobile phone through exchange/ active sync? Environment: Android Solution or Answer: 1. Tap the Menu Button 2. Tap Settings. 3. Tap Accounts & sync. 4. Tap Exchange ActiveSync. Match the settings as follows: Email ...
10. Synching Windows 7 Mobile with GoogleApps
    Problem or Question: How do I sync my Google email and calendar with my Windows 7 Phone? Environment: Windows Mobile 7 Solution or Answer: 1. Swipe to Settings 2. Scroll down to Email & Accounts 3. Tap + add an account 4. Select Google. 5. Type your email address: first.last@csueastbay.e ...
11. Google Apps Transition Effects on Email Clients and Mobile Devices
    Problem or Question: I use an email client such as Outlook and also have my email synced to my mobile device. How will this affect me? Environment: Google Apps Solution or Answer: Your email client and mobile device may stop syncing until you log into web e-mail at horizon.csueastbay.edu or em ...
12. Sent mail items have disappeared
    Problem or Question: My Sent items have disappeared Environment: iPad Solution or Answer: Delete and re-create Exchange Account Follow the steps in this article: http://solutions.csueastbay.edu/questions.php?questionid=259 Cause: IOS update Submitted by Serena serena.diaz@csueastbay.edu
13. Viewing another person's Gmail Calendar?
    Problem or Question: How do I view another person's calendar? Environment: iPad, iPhone, iPod Touch Solution or Answer: Need to subscribe to the calendar. Target Calendar User must send the private URL to you In Gmail 1) Click on "Calendar" in the upper left 2) Click the gear icon in the upp ...
14. Setting up Gmail on Palm Devices
    Problem or Question: How do I set up Gmail on my Palm phone? Environment: Palm Solution or Answer: First, Enable IMAP in your Gmail settings On your Palm device, use the below settings to configure your phone: Incoming: imap.gmail.com Username: first.last@csueastbay.edu Password: NedID pass ...
15. VDI connection error on iPad
    Problem or Question: I get an error when I try to connect to vdi on my iPad Error: "untrusted view connection" Environment: iPad Solution or Answer: Change the SSL Certification Checking Mode 1. Go to settings, scroll down 2. Select VMWare View under apps 3. Configure SSL and click on the Ce ...
16. Connecting to VDI with an iPad
    Problem or Question Can I access VDI with an iPad? Environment iPad Solution or Answer Yes, you will need to use the VMWare View App from the App Store 1) Go to the App Store and search for VMWare View 2) Download and Install 3) Click on "Add View Connection Server" 4) Type the Host Name => ...
17. How do I know what Apps are still running?
    Problem or Question: How do I know what Apps are still running on my iPad? Environment: iPad iPod Touch iPhone Solution or Answer: Just because you exited the App, does not mean it is not running in the background. Using the "Home" button switches you away from the App and does not necessarily ...
18. How to send email to a cell phone
    Problem or Question: How do I send an email to a mobile phone number from my Gmail? Environment: Gmail Solution or Answer: You can send email to a phone using virtually any email client or host. 1) If you do not know what carrier the number is you may be able to find it by going to one of these ...
19. Cannot Send E-mail from Palm based mobile phone
    Problem or Question Cannot send e-mail from my mobile phone Environment IMAP Mobile Phone Solution or Answer Make sure IMAP settings are correct On Phone: Main Menu => Tap VersaMail/Email Tap the Accounts menu and select Account Setup. Tap to select the account for your Lehigh email ...
20. Mobile Phone [Android] Does Not Sync
    Problem or Question I changed my password and now my Android cell phone does not sync. How do I fix this? Environment Android OS Solution or Answer NOTE: Try these different solutions in order. If the problem continues, please contact your cell phone service provider for more informatio ...