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Blackboard LMS
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There were 26 articles found in this category:

  1. questionCan't see course material on Blackboard
    Problem or Question: Cannot see course material on Blackboard Environment: Blackboard Solution or Answer: 1. Login to blackboard at https://bb.csueastbay.edu/ 2. Click on the "Courses" tab 3. Click on the course to see the course material 4. Click on the small arrow to the left to be able to ...
  2. questionEnabling Compatibility Mode in Internet Explorer
    Problem or Question: Sometimes when working on campus systems such as Blackboard, MyCSUEB or PeopleSoft, the progress wheel keeps spinning and I never get to the page. Environment: Internet Explorer 10 or later Solution or Answer: Turn on Compatibility Mode in Internet Explorer following th ...
  3. questionFACULTY - Embedding Video from Google Drive into Blackboard Course
    Problem or Question: I cannot upload videos I have created for my class to Blackboard because of space and file size limitations for uploads. Environment: Blackboard Google Drive Solution or Answer: You can upload the file into Google Drive and then embed the video into Blackboard. 1. Open Wo ...
  4. questionLocked out of Blackboard
    Problem or Question: Why am I locked out of Blackboard? Environment: Blackboard Solution or Answer: This may be a NetID issue as BlackBoard does not lock out accounts. Try reseting your NetID password or clearing your browser's cache and try again. Resetting your NetID: http://solutions.csueast ...
  5. questionViewing All Courses in Blackboard
    Problem or Question: I can't see all the courses that I am registered in on BlackBoard. Environment: Blackboard Solution or Answer: 1. Log into Blackboard. 2. On the main Blackboard page, in the CSUEB My Course header, click the flower (pinwheel) icon. 3. Click Show Unavailable Courses. Cause ...
  6. questionFormatting is lost when posting assignments.
    Problem or Question: All formatting of my work disappears when I enter it into the post. Environment: Blackboard Solution or Answer: It is best to use the formatting tools available in the visual text editor for the discussion boards rather than copying and pasting from another program. Hint: T ...
  7. questionIs it possible to change the default calendar view in Blackboard to the month view?
    Problem or Question: The default view is the current day, is there a way to change the default to the month view? Environment: Blackboard Solution or Answer: According to Blackboard, there is no way to make "month" view the default at this time.
  8. questionParagraphs Get Merged in Blackboard
    Problem or Question: I have a problem when I post on Blackboard. Why are my paragraphs merging or losing indention when I post in the discussion board in blackboard? Environment: Blackboard Solution or Answer: It may be that you are copying the paragraphs from your word processor to the message ...
  9. questionCopy and Paste Data into Blackboard
    Problem or Question: When I copy and paste data into Blackboard my data may not display at all or displays improperly. Environment: Blackboard Solution or Answer: Using a text editor such as Notepad (PC) or TextEdit (Mac) will minimize this issue. PC User Step 1. Open Microsoft Windows Not ...
  10. questionHow to Share a Portfolio on Blackboard
    Problem or Question: When I try to share a portfolio on Blackboard, it isn't received or shows up improperly to the recipient. what is the best way to share a portfolio? Environment: Student Blackboard Solution or Answer: Portfolios can be shared with anyone with an email account and access to t ...
  11. questionBeing Notified by Email about New Items in Blackboard
    Problem or Question: How can I be notified about new items in BlackBoard? Environment: Blackboard Horizon Solution or Answer: You can choose to be notified about Assignments, Tests, Course Content Items, Announcements, Posted Grades, Unread Discussion Posts, Blog entries, and Journal entries. ...
  12. questionHow to view a submitted assignment in Blackboard
    Problem or Question: How do I submit an assignment or view a submitted assignment in Blackboard? Environment: Blackboard Solution or Answer: Student Instructions: 1. Log in to Blackboard and go to the appropriate course 2. Go to the area where the Turnitin assignment is located (Course Materia ...
  13. questionHow to create a Turnitin Assignment in Blackboard
    Problem or Question: How do I create a Turnitin assignment in Blackboard? Environment: Blackboard Solution or Answer: Steps to create an assignment: 1. From within a Blackboard course, click "Control Panel" 2. Click the Content Area where you want the Turnitin assignment to appear (Course Mate ...
  14. questionBlackboard Test timed out
    Problem or Question: My Blackboard test was timed out, and I didn't finish. What do I do? Environment: Blackboard Solution or Answer: If you encounter an issue with your computer or browser window while taking a Blackboard quiz or exam, it may end your exam and submit it with the progress you ma ...
  15. questionCannot access online course.
    Problem or Question: When I click on the course I get an error. Error: "Resource Not Found" Environment: Blackboard Solution or Answer: Clear the browser cache. Internet Explorer Windows 1.Open Internet Explorer 2.Tools menu item 3.Internet Options 4.Click "Delete" under the "Browsing ...
  16. questionFACULTY - Finding out about training and updates to Blackboard
    Problem or Question: Faculty that have not used some Blackboard features want to know about newly added and additional features Environment: Blackboard 9.x Solution or Answer: Media and Academic Technology Services along with Online Hybrid Support Center (MATS-OHSC) provide training and informa ...
  17. questionFACULTY - Requesting new course shell
    Problem or Question: How do I request new course shell in Blackboard? Environment: Blackboard 9.x Solution or Answer: Submit service desk ticket at: http://servicedesk.csueastbay.edu In Request Information Section, select the following from the pull-down menus: Main Category: Academic Technolo ...
  18. questionHow to access previous quarter Blackboard courses that are unavailable
    Problem or Question: Students need access to materials in BB courses from previous quarters Environment: Blackboard 9.x Solution or Answer: Course availability is always under instructor control for 5 quarters. If they are not showing in the "My Courses" module, the module can be configured to ...
  19. questionFACULTY - Granting TA Access in Blackboard
    Problem or Question: Instructor wants to assign TA access to Blackboard classes Environment: Blackboard 9.x Solution or Answer: Submit service desk ticket at: http://servicedesk.csueastbay.edu In Request Information Section, select the following from the pull-down menus: Main Category: Academic ...
  20. questionPreferred browser for Blackboard
    Problem or Question: Some features not working in some browsers Environment: All Platforms, Blackboard 9.x Solution or Answer: Web browsers display Blackboard information differently depending on how they are configured, e.g., security and privacy setting, and the version. This may create incom ...
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