Unable to View Reports in CFS Data Warehouse
Problem or Question: I can't run and access the reports in the CFS Data Warehouse dashboard. I can log in but the links aren't active. Environment: PeopleSoft, Internet Explorer 9 and 10, Windows 7 Solution or Answer: This is a two part solution. A. You will be checking your browser cache ...
- Foundation Staff Name Change
Problem or Question: I am a Foundation employee and had my legal name change. Solution or Answer: Please contact Foundation HR at (510) 885-3501 to complete the proper forms and submit the necessary documents to have your legal name changed within the system. Note: This applies to Foundation sta ...
- How to remove IE10 and get back to IE9.
Problem or Question: Some functionality in Singularity is now missing after upgrading to IE10. Environment: IE10, Singularity, Win 7 Solution or Answer: Rolling back IE10 to IE9 in Windows 7 is a fairly simple process: 1. Click on the “Start” button and type “Programs and Featu ...
- Internet Explorer Compatibility View Message in Gmail
Problem or Question: I just received this message after signing into my email: " It looks like you have enabled Internet Explorer Compatibility View. CSU East Bay Mail works best if you turn this off." Do I turn this off or can I just Dismiss this message? Environment: Web, Internet Explorer, Go ...
- Locate Your PeopleSoft Employee ID Number and Record Number
Problem or Question: I need to complete my Absence and Additional Time Worked timesheet and it requires my PeopleSoft Employee ID and Rec #. Can you tell me where I can find these numbers? Environment: My CSUEB, PeopleSoft Solution or Answer: Step 1: In My CSUEB, go to the Employee Tab. Step ...
- Getting into PeopleSoft to Reconcile PCCP Transactions
Problem or Question: Where can I find the link to sign into PeopleSoft so that I can reconcile my credit card transactions? Environment: Web Solution or Answer: 1. Go to the CSU East Bay Staff page: http://www20.csueastbay.edu/staff/ 2. In the right navigation pane, click CFS Finance. 3. On th ...
- Online Directory Changes
Problem or Question: How do I update or change my information that is in the online campus directory? Environment: Online Campus Directory, MyCSUEB Solution or Answer: Changes or updates to the information listed in the online directory is dependent on the type of data that needs to be changed. ...
- Peoplesoft Shortcut Folder on My Desktop is No Longer Working
Problem or Question: The PeopleSoft shortcuts icon on my desktop are no longer working. I get this error message saying, "The drive or network connection that the shortcut 'Peoplesoft Shortcuts.lnk' refers to is unavailable..." Environment: Peoplesoft Solution or Answer: Here is a picture of the ...
- Cannot log on to MyCSUEB to order transcripts
Problem or Question Cannot log on to MyCSUEB to order transcripts. Environment Web Solution or Answer If you are a former student, your NetID will not get you into our systems any longer. However, here is a site that you can visit to order your transcripts. This system uses your social s ...
- Viewing Seniority Point System Report
Problem or Question I can't open a Seniority Point System Report Environment PeopleSoft Solution or Answer To change the defaults on how these items are opened in Internet Explorer: 1. Tools -> Internet Options 2. Click the General tab and under Browsing History. 3. Click Delete to clea ...
- How do I reconcile my CSUEB credit card statement?
Problem or Question: How do I reconcile my CSUEB credit card statement? Environment: PeopleSoft Solution or Answer: Solution: Reconciling procurement card transactions requires that you log into US Bank and PeopleSoft CFS Finance. 1. US Bank – Print bank statement. 2. PeopleSoft CFS Fina ...
- MyCSUEB login error
Problem or Question: There is an error when I try to enter MYCSUEB! Error: An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator. Environment: Internet Explorer Solution or Answer: 1) Close Internet Explorer [all tabs must be clo ...
- Printing from PeopleSoft using Firefox v11
Problem or Question: After upgrading to Firefox version 11, I can no longer print from PeopleSoft Environment: Firefox version 11 Solution or Answer: Upgrade your web browser to Firefox version 12 1. Log out of all Firefox browser applications 2. Close all Firefox tabs and windows 3. Select H ...
- Removing Adminstrative PeopleSoft Access
Problem or Question: How can I remove someone’s access to PeopleSoft? Environment: PeopleSoft HRSA PeopleSoft Finance Solution or Answer: Finance, Human Resources and Student Administration access must be manually removed from PeopleSoft. When an employee changes positions or separates fr ...
- MyCSUEB / PeopleSoft Access as a Staff Member
Problem or Question: I am a staff member and cannot log into MyCSUEB or PeopleSoft. Environment: PeopleSoft HRSA PeopleSoft Finance Solution or Answer: Employee Self Service Access to MyCSUEB is automatically granted once Human Resources completes the data entry for your hired position. Data ...
- MyCSUEB / PeopleSoft Access for Faculty Members
Problem or Question: I am an instructor and cannot log into MyCSUEB or PeopleSoft. Environment: PeopleSoft HRSA PeopleSoft Finance Solution or Answer: Employee Self Service Access to MyCSUEB is automatically granted once Human Resources completes the data entry for your hired position. Data e ...
- MyCSUEB Access for Students
Problem or Question: I cannot log into MyCSUEB Environment: PeopleSoft HRSA Solution or Answer: Once you have been accepted to California State University East Bay, you will automatically receive student access to MyCSUEB. Please allow 24 hours for the student access assignment. If you still ca ...
- MyCSUEB Access for Student Applicants
Problem or Question: I activated my NetID and still cannot log into MyCSUEB. When will I be able to log into MyCSUEB to view my application status or To Do List? Environment: PeopleSoft HRSA Solution or Answer: Once you have activated your NetID, the system will take up to 48 hours to update wi ...
- MyCSUEB Access for ALP Students Taking Open University Classes
Problem or Question: How do I gain student access to MyCSUEB if I am an ALP student taking Open University Classes? Environment: PeopleSoft HRSA Solution or Answer: ALP Student access to MyCSUEB is automatically granted once you have been added to your courses by the ALP office. Once ALP has enr ...
- Can't log in PeopleSoft after changing my password
Problem or Question: I changed my password and I am able to log into my desktop and email but not PeopleSoft. Environment: PeopleSoft Solution or Answer: Clear the cache and make sure the new password is not longer than 32 character. To clear your browser's cache, please visit this site: http:// ...
