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Bay Cloud, VCL, VDI

There were 11 articles found in this category:

  1. questionCannot connect to Virtual Desktop Infrastructure (BayCloud)
    Problem or Question: Getting an error when trying to connect to BayCloud Error: The View Connection Server connection failed. Network error. Contact your network administrator. Environment: VMWare View Client 4.x Solution or Answer: Change IE Advance settings to use SSL 2.0 Step 1. Open Interne ...
  2. questionHow to Install VMware View Client Installation (BayCloud)
    Problem or Question: How to Install VMware View Client Installation (BayCloud) Environment: BayCloud Solution or Answer: You need to be an Administrator in order to install this software, if you are and want to install BayCloud VMware View Please follow the directions in this guide below https:/ ...
  3. questionBayCloud Is not seeing my USB Device
    Problem or Question: Turn on USB Detection in BayCloud Environment: BayCloud Solution or Answer: 1) Plug in the USB device 2) Click on the USB Options menu located at the TOP of the VMware View Window 3) Check "Auto connect USB" Note: BayCloud supports USB 3.0 but needs to be plugged into a ...
  4. questionRequest Printer Access for BayCloud
    Problem or Question: My Virtual Desktop (BayCloud) doesn't have my network printer available for printing Environment: BayCloud Solution or Answer: If you are using the BayCloud, you can get access to department share printers. These are printers that are located in your current department that ...
  5. questionSave files during a BayCloud session
    Problem or Question: How do I save files in a BayCloud session? Environment: Wyse Terminal Solution or Answer: A BayCloud user can save files normally to the My Documents folder, a USB storage device, or an appropriate network drive. Examples: Home (H:) Drive, Secure (W:) Drive, or (S:) Drive. ...
  6. questionHow to Request Software For BayCloud
    Problem or Question: How to Request Software For BayCloud Environment: BayCloud Solution or Answer: Please open a Service Desk ticket at https://servicedesk.csueastbay.edu/ 1. Open a New Incident. Fill out all of the required fields 2. Make a request with your Staff/Faculty Email and ensure t ...
  7. questionBayCloud Login on a Wyse Terminal
    Problem or Question: How do I log into BayCloud using a Wyse Terminal? Environment: WYSE Terminal Solution or Answer: Note: If the VMWare View Client software is installed on your computer, you can connect using that software. 1) Locate the CSUEB BayCloud icon on the desktop and double-click to ...
  8. questionFile Storage Alternatives for Virtual Computers
    Problem or Question: File Storage Alternatives for Virtual Computers Environment: BayCloud, Virtual Machines. Solution or Answer: File Storage Alternatives for Virtual Computers. Most Virtual Systems on and off campus do not save directly and the systems files are deleted after you have logged o ...
  9. questionHow long is my Bay Cloud session good for?
    Problem or Question: Is there a time-out or time limit before it will kick me out? Environment: Bay Cloud Solution or Answer: There is a 3 hour time limit. A pop-up message will notify the user 10 minutes before the time period ends. Note: Please remember that all changes or files will always ...
  10. questionHow to Save to a USB Drive in Bay Cloud
    Problem or Question: I am using Firefox and cannot seem to save to a Flash Drive when using Bay Cloud? Environment: BayCloud Solution or Answer: HTML5 or using a web browser like Firefox, Chrome, Safari, Internet Explorer does not support saving to a USB drive. You can save to a USB Drive with t ...
  11. questionHow to install Bay Cloud Client
    Problem or Question: Can I use the Bay Cloud with a client piece rather than the web? Environment: Bay Cloud Solution or Answer: Yes, you can download the client on your own device and use the same connection server to access your image. Both client and HTML5 [web browser] work off campus and a ...
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