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There were 85 articles found in this category:

  1. questionMegaStat Statistics Add-In for Excel
    Problem or Question: Where can I get MegaStat for Excel? Environment: Microsoft Excel Solution or Answer: MegaStat can be found at this site: http://highered.mheducation.com/sites/0070000237/student_view0/megastat_tutorials.html
  2. questionSignature disappeared in Outlook
    Problem or Question: When replying/forwarding, there is no signature attached Environment: Microsoft Outlook Solution or Answer: 1. Open Outlook 2. Click File=> options => Mail => signature => replies/forward 3. Click on the little triangle on the drop down menu 4. Select your si ...
  3. questionWhen opening a file, Excel and Word open a blank document
    Problem or Question When opening a spreadsheet, Excel opens a blank workbook Environment Microsoft Office Solution or Answer 1) In Excel or Word 2) Click the File tab and select Options from the dropdown menu. 3) Click Advanced, then locate the General section. 4) Uncheck the box next to " ...
  4. questionOffline option in Outlook 2010
    Problem or Question: Where is the offline option in Outlook? Environment: Outlook 2010 Solution or Answer: 1. Go to the Send / Receive tab. 2. Since you are offline, the Work Offline button will be highlighted in yellow and you will see a "Working Offline" message in your Outlook taskbar. ...
  5. questionExpand a collapsed Excel Ribbon
    Problem or Question: How do I keep the ribbon options viewable? When I’m working, the “File” tab is highlighted. When I want to format a cell, I click on the “Home” tab, make my changes, and when I exit the cell, it collapses, hiding the options. Environment: Offic ...
  6. questionOpening Excel Workbooks in Separate Windows
    Problem or Question: How can I open two Excel Workbooks in separate windows? Environment: Office 2007 Office 2010 Solution or Answer: You will need to modify the registry. Please modify with caution and export the keys before making any changes. 1) Start => Run 2) Type "regedit" 3) Click OK ...
  7. questionChange .pst password in Outlook
    Problem or Question: How do I change the password for my Personal Folders in Outlook? Environment: MS Outlook Solution or Answer: 1. In Outlook 2010: File => Data File Management to open the Account Settings window. 2. Click on the Data Files tab 3. Select the Personal Folder or .pst file ...
  8. questionAdding and RSS feed to your Outlook client
    Problem or Question: How do I add an RSS feed to my Outlook client? Environment: Windows 7, Microsoft Outlook 2010 Solution or Answer: In Microsoft Outlook 1) Click on the File tab 2) Click on Account Settings 3) Click on the "RSS Feeds” tab 4) Click the “New” button 5) E ...
  9. questionCorrupt "Normal.dotm" file
    Problem or Question: When opening a word doc, getting error. 'The open xml file normal.dotm cannot be opened because there are problems with the contents or the file name might contain invalid characters’ Environment: Microsoft Office 2011 for Mac Solution or Answer: Delete the normal.dotm ...
  10. questionInvalid file name error in Office 2011
    Problem or Question: When opening a word doc, getting error: This is not a valid file name. Try one or more of the following: *Check the path to make sure it was typed correctly. *Select a file from the list of files and folders Environment: Microsoft Office 2011 for Mac Solution or Answer: Chec ...
  11. questionArticulate 13 will not run
    Problem or Question: Trying to use Articulate Publisher and it gives me an error: "Flash Player 10 or higher for Internet Explorer is required to run Articulate. Would you like to go to a web page to download it now?" Environment: Internet Explorer Solution or Answer: Articulate 2013 does not se ...
  12. questionReset Office 365 password
    Problem or Question: Unable to log in to Office 365, or forgot Office 365 password Environment: Office 365 Solution or Answer: Individuals users may request an password reset by sending an email to office-support@onthehub.com. 1. Send an email requesting a password reset to: office-support@on ...
  13. questionLinks in Outlook are not working
    Problem or Question: Links in Outlook are not working Environment: Microsoft Outlook Solution or Answer: Download and run the FixIt from Microsoft from the link below. http://go.microsoft.com/?linkid=9726441
  14. questionCannot Open/Save/Save As in Word 2010
    Problem or Question: Cannot save a document. Save As doesn't work either. No error message. Environment: Microsoft Word 2010 Solution or Answer: 1) Click Start->Run (Windows key + R key) and type regedit->click ok. 2) Locate the key HKEY_CURRENT_USER/Software/Microsoft/Office/Office 14.0 ...
  15. questionCannot Open/Save/Save As in Word 2010
    Problem or Question: When I click "Save As" in Word, nothing happens. Environment: Microsoft Word 2010 Solution or Answer: 1) Click Start => Run (Windows key + R key) 2) Type "regedit" 3) Click "OK" 4) Go to HKEY_CURRENT_USER/Software/Microsoft/Office/Office 14.0 5) Delete the entire key ...
  16. questionMigrate auto complete email addresses to new computer system
    Problem or Question: After migrating from an old Windows 7 to a new Windows 7 machine, I lost my auto-complete for sending emails in Outlook Environment: Microsoft Officer 2010 Solution or Answer: Need to copy old .srs file to new computer 1) Navigate to "C:\Users\Username\AppData\Roaming\Micro ...
  17. questionPowerpoint Speaker Notes
    Problem or Question: How can I see my Powerpoint presenter notes on the teacher's computer but the students in the class see only the slides on the projector? Environment: Smart Classroom Solution or Answer: 1. Make sure the computer and projector are turned on and the computer is being projec ...
  18. questionSetting up a personal [non-University] email account in Outlook
    Problem or Question: How do I add my personal Gmail account in Outlook? Environment: Microsoft Outlook Solution or Answer: Need to add your personal account as an IMAP account. Step 1. Enable IMAP in Gmail Configure Outlook 2. Start => Control Panel 3. Open "Mail" 4. Click on Accounts ...
  19. questionUnable to send and receive email
    Problem or Question: Unable to send and receive email after NetID change Environment: Microsoft Outlook 2010 Solution or Answer: This typically happen after the user changed their NetID password. 1. Open Outlook 2010 2. Click on the Send/Receive tab 3. Un-highlight "Work Offline" 4. A "Pass ...
  20. questionCannot install MS Office 64 Bit Programs
    Problem or Question: When attempting to install MS Office 64 bit programs such as MS Project or MS Vision, get Error "You cannot install the 64-bit version of the Office 2010 because you have 32-bit Office product installed. These 32-bit products are not supported with 64 bit installations: Comp ...
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