General Mac Virus Information
Problem or Question: Are macs succeptible to conventional virus attacks and how do I protect myself? Environment: Mac OS X 10.4 / 10.5 / 10.6 / 10.7 Solution or Answer: Why Macs Are So Safe: One of the most amazing benefits of being a Mac user is that you simply aren’t as prone to malicio ...
- Mac Virus (Flashback Trojan)
Problem or Question: Mac Virus (Flashback Trojan) Environment: Mac OS X 10.5 / 10.6 / 10.7 Solution or Answer: What it does: Flashback was originally discovered in September 2011 and was designed to disguise itself as an Adobe Flash Player installer, using Flash player logos. After installing ...
- Configuring OS X Lion Scroll Bars to Always Show
Problem or Question: How do I make the scroll bars always show, rather than only when scrolling, in OSX Lion? Environment: Mac OSX Lion Solution or Answer: 1. Launch System Preferences, either from the Dock or from the Apple menu. If you're trying Lion for the first time, you can also launch Sys ...
- Reset Wi-fi Connection on OS X
Problem or Question: My Mac is not connecting to Wi-fi - it says Wi-fi is not configured, and the "Turn Wifi On" button does not work. Environment: Mac OS X, Macbook Pro Solution or Answer: 1. Open Network settings under System Preferences 2. In the left-hand side panel, select the Wi-Fi icon an ...
- How to Sync Google Calender with iCal
Problem or Question: Sync Google Calender with iCal Environment: iCal Solution or Answer: To sync the Google Calendar with iCal click on the link: http://www.google.com/support/calendar/bin/answer.py?hl=en&answer=99355&topic=13949 Note: Apple iCal is not officially supported by camp ...
- Scanner function in HP all-in-one doesn't work with Mac
Problem or Question: I can't seem to get the scanner working on the all-in-one on a mac Environment: Mac OS X Solution or Answer: 1. Make sure you are NOT on a wireless network. Bonjour services do not work properly on a wireless network that isn't configured properly. 2. Connect directly to a ...
- Setting up Gmail for Entourage
Problem or Question: How do I set up Entourage for Gmail? Environment: Entourage 2008 Solution or Answer: In Gmail: 1) Enable IMAP in your Gmail settings In Entourage: 1) Tools => Accounts 2) Click on the Mail tab 3) Click "New" 4) Select "IMAP" for Account Type 5) Click OK 6) Use the info ...
- How do I connect a microphone to my Apple laptop?
Problem or Question: I want to connect a microphone to my Apple laptop. Environment: Mac Solution or Answer: The only solution is to use a USB microphone or an audio interface with either the USB, Firewire or Thunderbolt connection. Note: First and second generation Apple MacBook Pros have a com ...
- Unable to save or open files in My Documents on Mac
Problem or Question: I am unable to open files in My Documents Environment: Mac OS Leopard Solution or Answer: The user receives an error while trying to save documents or files to "My Documents". The user is also unable to open files from that location. 1. Go to Computer view in Finder (Go menu ...
- What is the .CPGZ file extension
Problem or Question: What are .cpgz files that I have on my desktop? Every time I click on it gives me a copy of original file. Environment: Mac OSX Solution or Answer: Download the file again. These are compressed archive that combines the Copy In, Copy Out (.CPIO) archive format and gzip (.GZ ...
- My battery is dead. Will Apple replace it for me?
Problem or Question: My battery is dead. Will Apple replace it for me? Environment: Mac Solution or Answer: Knowing how many charge cycles are on your battery and how many are left can help you determine when a battery replacement is required. 1) The first step will vary depending on the versi ...
- Open an application by overriding Security & Privacy preferences
Problem or Question: I cannot open an app that I downloaded from the internet on my mac. Environment: Mac OSX 10.8 Mountain Lion Solution or Answer: To open an app that isn’t allowed to open you can manually override the Gatekeeper settings in Security & Privacy preferences by choosing ...
- Mac OS X keyboard shortcuts
Problem or Question: I am new to the Mac, is there a reference available for all the keyboard shortcuts? Environment: Mac OS X 10.2 - 10.7 Solution or Answer: Find the keyboard shortcut reference at the Apple support web-site: http://support.apple.com/kb/HT1343 Submitted by Abel Machado abel ...
- My NetID isn't working on my Macintosh computer
Problem or Question My NetID isn't working on my Macintosh computer. Environment Macintosh Solution or Answer Unplug the Network cable from the computer. Log on with a NetID account that has previously logged on to the computer. When you are at the Macintosh desktop and all is well, then plug ...
- Cannot log into Mac with NetID and password
Problem or Question Cannot log on to my Macintosh computer. Environment OSX 10.5/10.6 Solution or Answer Set the computer clock to the correct time, or rebind the Macintosh to the Domain, or disconnect the Macintosh from network to log on. Set Clock Log on with local Admin account. Open S ...
- Binding a Macintosh to Active Directory
Problem or Question: How do you bind a Mac to AD? Environment: OSX Solution or Answer: On the Macintosh, name the computer using the CSUEB standard, A<state tag> (for example, A234567). To name the Macintosh 1. In System Preferences, click Sharing. 2. If necessary, click the lock and aut ...
- Mouse does not click on my Mac
Problem or Question: I can move the cursor around, but cannot click on anything. Environment: OSX Solution or Answer: This usually happens when a Magic Mouse was originally used and then is replaced with another third party mouse. Need to get the Magic Mouse connected back to the Mac. 1. Discon ...
- Safari unexpectedly quits
Problem or Question: Safari unexpectedly quits, pops up message where it prompts to either Ignore, Report and Reopen. Clicking Reopen only causes the same thing to happen. Environment: Mac OSX 10.7 [Lion] Solution or Answer: 1) Open: System Folder/Library/StagedFrameworks/Safari 2) Locate "webk ...
- 10 Tips to keep your portable computer safe
Problem or Question: Security of your portable computer while not in a secure environment. Environment: All Users Solution or Answer: 10 tips to learn how you can help protect your laptop from theft 1. Avoid using computer bags Computer bags can make it obvious that you're carrying a laptop. Ins ...
- Using Filevault 2.
Problem or Question: How do I encrypt my hard drive on my mac? Environment: Mac OSX 10.7 (Lion) Solution or Answer: FileVault 2 is Apple's disk encryption utility included in OSX Lion 10.7. FileVault 2 uses full disk, XTS-AES 128 encryption to help keep your data secure. With FileVault 2 you can ...
