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Gmail, Calendar, Documents, etc.
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There were 131 articles found in this category:

  1. questionForwarding One Email that is in a Gmail Conversation
    Problem or Question: How can I forward an individual email message when it is in the middle of six others in an email conversation? Environment: Gmail Solution or Answer: 1. Bring the email into view by clicking on the individual email that you want to forward. 2. On the right side of the email ...
  2. questionHow to turn on/off conversation view in Gmail.
    Problem or Question: I would like to turn off conversation view in Gmail. Environment: Gmail Solution or Answer: Gmail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing yo ...
  3. questionGmail conversation view is confusing
    Problem or Question Cannot find email messages in the Gmail view. The message I want is inside of another email message, making it confusing. Environment Gmail Solution or Answer Turn Converstations Off. Step 1: Sign in to Gmail. Step 2: Click the gear icon in the upper-right next to yo ...
  4. questionHow To Change the Owner on a Calendar Event
    Problem or Question: How can I change the owner of an event so that just that person will have the right to invite others, see the guest list, and modify the event? Environment: GoogleApps Gmail Solution or Answer: Step 1: Click on the event on your calendar Step 2: At the top of the window ...
  5. questionViewing Multiple Calendars At Once
    Problem or Question: I invite the same five managers to meetings all the time and would like to view their calendars side by side. Environment: Google Apps, Google Calendar Solution or Answer: Step 1. Create a contact group with their names. If you do not know how to create a contact group, ple ...
  6. questionHow can I download Google Apps Sync?
    Problem or Question How can I download Google Apps Sync? Environment Gmail Solution or Answer Google Apps Sync can be downloaded at https://tools.google.com/dlpage/gappssync
  7. questionSetting up Outlook to work with University Gmail
    Problem or Question: How do I set up my Outlook for Staff & Student Gmail? Environment: Microsoft Outlook Solution or Answer: Must use the Google Apps Sync application. It should already be installed on most University Computers. To check this follow the below steps. 1) Go to Start 2) Sele ...
  8. questionGoogle Drive Activity Stream
    Problem or Question: What is the new column on the right in my Google Drive? Environment: Google Apps, Google Drive Solution or Answer: Beginning February 2014, Google added a new activity stream feature to Google Drive which allows you to view a history of actions taken by users on shared files ...
  9. questionUploading a File to Google Drive
    Problem or Question: How do I upload a file into Google Drive? Environment: Google Drive Solution or Answer: Confirm Upload Settings Before uploading your first document into Drive, you should first be aware of the upload settings within Drive. The settings allow you to either convert the file ...
  10. questionUploading a spreadsheet of names to Contact Group
    Problem or Question: How can I upload a spreadsheet of names into a Contact Group? Environment: Google Mail, Google Contacts, Google Apps Solution or Answer: For information on how to correctly create a spreadsheet of names for upload to a contact group, please visit: https://support.google.com ...
  11. questionGmail Desktop Notifications
    Problem or Question: What is Desktop Notifications in Gmail? Environment: Google Apps, Gmail Solution or Answer: Gmail desktop notifications alert you when you have received a new email by displaying a pop-up box. To learn more about Google Desktop Notifications, please visit: https://support ...
  12. questionCreating and Organizing Bookmarks
    Problem or Question: How do I create Bookmarks and Organize them in Chrome? Environment: Google Apps Solution or Answer: To create a bookmark, click the (star) icon in the address bar of the webpage you would like to save. This automatically creates a bookmark for the page you are viewing. To o ...
  13. questionGmail Categories
    Problem or Question: What are categories and how can i turn them off? Environment: Google Apps, Gmail Solution or Answer: Categories are tabs in the new Gmail that allows emails to be automatically sorted for better organization. Emails are sorted into tabs such as Primary, Social, Promotions, U ...
  14. questionSpell Check in Gmail
    Problem or Question: How can I do a spell check in Gmail? Environment: Gmail, Google Apps Solution or Answer: There is no auto-spell check in Google Apps. Many internet browsers (Internet Explorer, Firefox, and Chrome) have a spell check option so if you see a word underlined for misspelling, yo ...
  15. questionGoogle Apps Account Disabled
    Problem or Question: When I tried logging into Gmail, I first received a CAPTCHA window where I had to enter these letters and symbols. After doing so, I received an message saying, "Google Apps - This account has been disabled. We are unable to process your request at this time, please try agai ...
  16. questionIcons in Gmail
    Problem or Question: I know that if I hover over the icons above my email that it tells me what they are for but is there a way that I can see them as labels and not icons? Environment: Google Apps, Gmail Solution or Answer: To change the button labels to text instead of icons: Step 1. In your e ...
  17. questionCannot Use Email List in Google Calendar Invites
    Problem or Question: I addressed a calendar invite to an @list.csueastbay.edu email list and not everyone was able to accept the invitation. Environment: Google Calendar, Google Contacts, Email List Solution or Answer: You cannot invite an email list (@lists.csueastbay.edu) in a Google Calendar ...
  18. questionCreating Contact from an Email address
    Problem or Question: I received an email from a vendor. How can I add her email address and contact information into my Google Apps Contacts? Environment: Google Apps, Gmail, Google Contacts Solution or Answer: Step 1. Open the received email from the contact whose information you would like t ...
  19. questionCreating a Google Contact Group
    Problem or Question: How can I Create a Contact Group? Environment: Google Mail, Contacts Solution or Answer: Step 1. Click Mail at the top-left corner of your Gmail page and select Contacts. Step 2. Select contacts to be added to the new group from contacts list. Step 3. Click the Group ...
  20. questionGetting Started with Gmail and Calendar
    Problem or Question: I am new on campus and have never used Google Mail and Calendar. How do I get started? Environment: Google Apps Solution or Answer: On January 11, 2012 Google transitioned the CSUEB campus email to the new look. Please refer to the "Your First Days" site which has articles ...
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