East Bay Solutions

Category » Google Appsrss button

Gmail, Calendar, Documents, etc.
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There were 134 articles found in this category:

  1. questionGoogle Drive File Upload Size
    Problem or Question: How large of a file can I upload into Google Drive Environment: Google Drive Solution or Answer: For files that are left in their original format the size limit is 5 TB. However for files that are uploaded and converted into a Google format the general limitations are: ...
  2. questionGmail and Google Drive Storage Size
    Problem or Question: How big is my gmail storage? Environment: Google App Gmail Google Drive Solution or Answer: The combined storage for Gmail and Google Drive is Unlimited. Please see this announcement for more information: https://support.google.com/a/answer/139019?hl=en Submitted by Vivi ...
  3. questionStaff/Horizon email forwards to personal Gmail account
    Problem or Question: When clicking on Gmail, or Horizon email in the tools menus on the CSUEB page it automatically brings up personal Gmail account instead. Environment: Gmail Solution or Answer: Log out of your personal Gmail. 1. Click on the down facing arrow in the upper right corner next ...
  4. questionSetting up Outlook to work with University Gmail
    Problem or Question: How do I set up my Outlook for Staff & Student Gmail? Environment: Microsoft Outlook Solution or Answer: Must use the Google Apps Sync application. It should already be installed on most University Computers. To check this follow the below steps. 1) Go to Start 2) Sele ...
  5. questionAccessing the Help Menu in Google Apps
    Problem or Question: Where can I find help when I need a question answered in Google Apps? Environment: Google Apps Solution or Answer: 1. Click Settings in the upper right-hand corner of the Google App. 2. Select Help from the drop down menu. 3. A window with articles from the Google Help ...
  6. questionMail Merge in Gmail
    Problem or Question: How do I do a mail merge in Gmail? Environment: Gmail Solution or Answer: It may be helpful to view this video tutorial on how to conduct a mail merge as you read the following instructions: Step 1. Using Google Drive, create a spreadsheet including the information you wo ...
  7. questionGoogle Identity Verification
    Problem or Question: When I logged into Gmail, I was requested to provide Google with my mobile phone number. Is this legitimate? Environment: GoogleApps Solution or Answer: Google has implemented a 2-step verification login process across all Google Apps environments, including the CSU East Ba ...
  8. questionOpen Link in Same Tab in Firefox
    Problem or Question: I use Firefox and every time I get into Google Drive and work with documents I end up with so many tabs open. How can I avoid this? Environment: Firefox GoogleApps Solution or Answer: 1. In the web address bar of Firefox, enter "about:config" into the adressbar of the brow ...
  9. questionForwarding One Email that is in a Gmail Conversation
    Problem or Question: How can I forward an individual email message when it is in the middle of six others in an email conversation? Environment: Gmail Solution or Answer: 1. Bring the email into view by clicking on the individual email that you want to forward. 2. On the right side of the email ...
  10. questionHow to turn on/off conversation view in Gmail.
    Problem or Question: I would like to turn off conversation view in Gmail. Environment: Gmail Solution or Answer: Gmail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing yo ...
  11. questionGmail conversation view is confusing
    Problem or Question Cannot find email messages in the Gmail view. The message I want is inside of another email message, making it confusing. Environment Gmail Solution or Answer Turn Converstations Off. Step 1: Sign in to Gmail. Step 2: Click the gear icon in the upper-right next to yo ...
  12. questionHow To Change the Owner on a Calendar Event
    Problem or Question: How can I change the owner of an event so that just that person will have the right to invite others, see the guest list, and modify the event? Environment: GoogleApps Gmail Solution or Answer: Step 1: Click on the event on your calendar Step 2: At the top of the window ...
  13. questionViewing Multiple Calendars At Once
    Problem or Question: I invite the same five managers to meetings all the time and would like to view their calendars side by side. Environment: Google Apps, Google Calendar Solution or Answer: Step 1. Create a contact group with their names. If you do not know how to create a contact group, ple ...
  14. questionHow can I download Google Apps Sync?
    Problem or Question How can I download Google Apps Sync? Environment Gmail Solution or Answer Google Apps Sync can be downloaded at https://tools.google.com/dlpage/gappssync
  15. questionGoogle Drive Activity Stream
    Problem or Question: What is the new column on the right in my Google Drive? Environment: Google Apps, Google Drive Solution or Answer: Beginning February 2014, Google added a new activity stream feature to Google Drive which allows you to view a history of actions taken by users on shared files ...
  16. questionUploading a File to Google Drive
    Problem or Question: How do I upload a file into Google Drive? Environment: Google Drive Solution or Answer: Confirm Upload Settings Before uploading your first document into Drive, you should first be aware of the upload settings within Drive. The settings allow you to either convert the file ...
  17. questionUploading a spreadsheet of names to Contact Group
    Problem or Question: How can I upload a spreadsheet of names into a Contact Group? Environment: Google Mail, Google Contacts, Google Apps Solution or Answer: For information on how to correctly create a spreadsheet of names for upload to a contact group, please visit: https://support.google.com ...
  18. questionGmail Desktop Notifications
    Problem or Question: What is Desktop Notifications in Gmail? Environment: Google Apps, Gmail Solution or Answer: Gmail desktop notifications alert you when you have received a new email by displaying a pop-up box. To learn more about Google Desktop Notifications, please visit: https://support ...
  19. questionCreating and Organizing Bookmarks
    Problem or Question: How do I create Bookmarks and Organize them in Chrome? Environment: Google Apps Solution or Answer: To create a bookmark, click the (star) icon in the address bar of the webpage you would like to save. This automatically creates a bookmark for the page you are viewing. To o ...
  20. questionGmail Categories
    Problem or Question: What are categories and how can i turn them off? Environment: Google Apps, Gmail Solution or Answer: Categories are tabs in the new Gmail that allows emails to be automatically sorted for better organization. Emails are sorted into tabs such as Primary, Social, Promotions, U ...
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