Category » Google Apps

There were 87 articles found in this category:

1. How To Change the Owner on a Calendar Event
   Problem or Question: How can I change the owner of an event so that just that person will have the right to invite others, see the guest list, and modify the event? Environment: GoogleApps Gmail Solution or Answer: Step 1: Click on the event on your calendar Step 2: Under the "More Actions" ...
2. Foundation Staff Name Change
   Problem or Question: I am a Foundation employee and had my legal name change. Solution or Answer: Please contact Foundation HR at (510) 885-3501 to complete the proper forms and submit the necessary documents to have your legal name changed within the system. Note: This applies to Foundation sta ...
3. Populating a Google Spreadsheet from a Google Form
   Problem or Question: I created a questionnaire using Google Forms which should have put the responses into a Google Spreadsheet. I see the question in the column headers of spreadsheet but I don't see any of the survey responses. Where are they? Environment: Google Forms and Google Spreadsheet ...
4. Google Documents does not Show
   Problem or Question The latest version of my Google Docs does not always appear or is very slow getting into view. Environment Internet Exlporer Solution or Answer Try using another web browser such as Mozilla Firefox or Google Chrome. You can download these browsers at: Mozilla Fi ...
5. Cannot upload documents
   Problem or Question: Cannot upload docs from the computer to Google Docs. Error: "No programs available for this function." Environment: Internet Explorer Solution or Answer: Use a different browser: Mozilla Firefox, Google Chrome Submitted by Rasool Sadrieh Seyedrasool.sadrieh@csueastbay.edu
6. Faculty and Lecturer Access to Email Account after Separation
   Problem or Question: Can I keep my faculty email if I am no longer working at CSU East Bay? Environment: Google Apps Solution or Answer: Faculty and lecturers email accounts remain active for one year after the date of separation. 1) No action is required to reactivate your email account if you ...
7. My signature will not save in Gmail
   Problem or Question My signature will not save in Gmail. Environment Gmail Solution or Answer Step 1: Sign in to Gmail. Step 2: Click the gear icon in the upper-right and select mail settings. Step 3: Click the General tab 4. Move down to the Signature section. 5. Check the second radio but ...
8. My local Outlook mailbox is full
   Problem or Question: How do I increase my mailbox size? Received email message: "Your local mailbox is now full." Environment: Microsoft Outlook Solution or Answer: 1) Click the Google Apps Sync icon in your Windows system tray [Bottom Right Hand Corner] 2) Choose Set mailbox size limit. 3) ...
9. Setting up Gmail on a Blackberry
   Problem or Question: How do I set up my email on my Blackberry without the use of a third party app? Environment: Blackberry Solution or Answer: To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps: 1) Enable IMAP in your Gmail settings 2) On your Blac ...
10. Enabling IMAP in GMail
    Problem or Question: How do I enable IMAP in Gmail? Environment: Gmail Solution or Answer: To enable IMAP in Gmail: 1) Sign in to Gmail. 2) Click the gear icon in the upper-right next to your name and select Mail settings. 3) Click the Forwarding and POP/IMAP tab 4) Select Enable IMAP. 5) Cl ...
11. Out of Office Message Generates Service Desk Ticket Requests
    Problem or Question FootPrints sends an automated message to a customer who has their vacation settings active. Gmail sends a reply and it generates a new ticket request. Outlook standardizes its "Out of Office" message which prevents creating a customized subject. However, Gmail allows a cust ...
12. Managing a Co-Worker's Email
    Problem or Question: How can I manage my boss' email? Environment: Google Apps Email Solution or Answer: Refer to these steps from Google help: http://goo.gl/a63xZ It provides information on: Setting up a delegated Gmail Common Gmail tasks You can also view this video on Google Gmail Dele ...
13. Managing a Co-Worker's Calendar
    Problem or Question: How can I manage my boss' calendar? Environment: Google Apps Calendar Solution or Answer: Refer to these steps from Google help: http://goo.gl/DGrlG It provides information on: Setting up a delegated calendar Managing events on behalf of your manager Scheduling meeting ...
14. Receiving Two Calendar Invitation Responses
    Problem or Question: This doesn't happen all the time but I often get two acceptances or two declines for my Calendar invitations. Environment: Google Apps Calendar Solution or Answer: This will occur if the meeting organizer or any of the responders replies using Outlook. Submitted by ...
15. Manager Receives Meeting Responses
    Problem or Question: My manager has indicated in his settings that he does not want to receive accept or declines for meetings that I create for him but he still gets some of the responses. Environment: Google Apps Calendar Solution or Answer: Even if your manager has his Calendar Notific ...
16. Viewing Delegated Account in Outlook
    Problem or Question: I am a delegate on my boss's account. How can I view his calendar and emails in Outlook? Environment: Google Apps Email Google Apps Calendar Outlook Solution or Answer: You must first make sure that you have been designated as a delegate in Gmail. If this hasn't been done y ...
17. Viewing a Co-Worker's Calendar
    Problem or Question: How can I view the calendar of my teammates? Environment: Google Apps Calendar Solution or Answer: 1. In your calendar, navigate to Other Calendars in the left. Notice that there is a text box to "Add a coworker's calendar." 2. Enter your teammate's email address in the f ...
18. Viewing a Department Account in Outlook
    Problem or Question: How can I view my department's shared email and calendar account in Outlook? Environment: Google Apps Email Google Apps Calendar Outlook Solution or Answer: You must first make sure that you have been designated as a delegate in Gmail. If this hasn't been done yet, have the ...
19. Blocking Availability in Google Chat
    Problem or Question: I don't want just anyone to Chat with me when I'm in Google. Is there a way where I can block some people from chatting with me? Environment: Google Apps Chat Solution or Answer: Block Some Contacts 1. Hover over the Chat Contact. The names are listed alphabetically by fi ...
20. Synching Google Apps Calendar with Mac Office Outlook 2011
    Problem or Question: Since moving to Outlook 2011 on my Mac, the people with whom I shared my Google Calendar can no longer see my appointments. Environment: Mac OS Office 2011 Solution or Answer: At this time there is no Google Apps Sync for Mac Outlook 2011 Calendar. Use the GoogleApps Cale ...